Previous reports
Prior to working on the initiatives listed in the Current Projects section, The Fairbanking Foundation had completed a number of other investigations and reports. The most significant of these are outlined below, with links provided to free downloads of the full reports or to where the full reports can be purchased.
Socially Useful Banking
Published by FairBanking
By: Antony Elliott
This research report demonstrates that product features which help improve customer financial well-being can be identified and measured through a rating system. It is the first time that banking products have been assessed using a measurement system based on financial well-being criteria.
The FairBanking Rating that has resulted is intended to play a part in ensuring that the culture of the banking industry changes so as to improve outcomes for bank customers overall. FairBanking Ratings measure the extent to which a product contains features that, when used by the customer, are likely to improve his or her level of financial satisfaction.
Click here to download a free PDF of the full report.
Fair Banking the road to redemption for UK banks
Published by CSFI
By: Antony Elliott
This report argues that the problems banks can cause when allowed to operate in the private sector without clear notions of the public good require a re-think of their role. Banks are beginning to offer products that help consumers manage their money, but the impact of these is low at present. At the same time, many consumers are focusing more on getting value for money. This changing environment means that the time is ripe for banks to offer products that are demonstrably in the interests of their customers.
Click here to download a summary of the report
Click here to download a free PDF of the full report
Not waving but drowning: Over-indebtedness by misjudgement
published by CSFI
By: Antony Elliott
Entitled Not waving but drowning: Over-indebtedness by misjudgement, the report was written by Antony Elliott, then group risk director at one of the UK's biggest banking groups for many years. In all, he makes 15 recommendations to ensure that borrowers do not exceed their affordable level of debt – whether by their own misjudgement or financial naiveté, or as a result of irresponsible temptation from lenders.
